Hi, how can we help?

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If your account is limited, you cannot register again using the same email address or phone number. Instead, we recommend checking our article 'Why Is My Account Limited?' to learn how to appeal.

If you have requested to delete your account, you can register again using the same email address or phone number.

Please note that Shopee reserves the right to ban or terminate accounts at its sole discretion, without prior notice.

For further assistance, contact us via the channels at the bottom of the page.